Drees Homes - Stay away from this builder

1.0
Details
Drees came into an established neighborhood in Indiana and could care less about the homeowners already living here. Their subcontractors block mailboxes (although there are signs not to park in front of the mailboxes). The main contractor for Drees does nothing but drive around in his truck all day and then stop in the middle of the road. The workers start very early and work late into the night--pouring concrete with lights--even on Sundays. Nothing is more important to Drees than the dollar! Homeowners beware! They have good makeup and lipstick to make the houses pretty, but the structure--well let's just say not very good.
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ID
#1810422 Review #1810422 is a subjective opinion of poster.
Service
Drees Homes Customer Care

Drees Homes - I didn't exist

1.0
Details
I'm a black women who went to this housing community to check out a new home. Ms. Lisa Jones Senior Market Manager allowed me to look at the new house. But not once come and talk to me, she was on the phone the whole time while I was their, I even filled out the information form and took some information about some houses. She not once come and talk to me, didn't ask me any questions. I even raddled my keys to let her know I was in the room, nothing, she kept talking on the phone, didn't acknowledge me. I felt like I wasn't important enough for her to talk to me. She represents Drees Homes, if people of color is treated like this, then I will tell people to look elsewhere.
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1 comment
Anonymous
#1850440

I disagree 100% and I’m white. There are more black families than white where I live.

ID
#1647565 Review #1647565 is a subjective opinion of poster.
Location
Chicago, Illinois
Service
Drees Homes Customer Care
Reason of review
Poor customer service
1.6
Details
Drees Homes - Buyer Beware! Major warranty issues.
Drees Homes - Buyer Beware! Major warranty issues.
Drees Homes - Buyer Beware! Major warranty issues.
Drees Homes - Buyer Beware! Major warranty issues.
Drees Homes - Buyer Beware! Major warranty issues.
Drees Homes - Buyer Beware! Major warranty issues.
Drees Homes does not stand behind its buyer. While the quality of my home is good, they have been horrible to work with on major issues: (1) concrete drive started to peel and scale after living in my home for five months. Jim T from the warranty team accused me of...
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2 comments
Anonymous
#1598723

You didn't confirm or deny - did you put stuff on the driveway ? Remember - houses are built by gangs of subcontractors.

Poor selection of same by your builder leads to endless troubles in the future. I'm not happy with the plumbers our contractor used, for example.

They put an unsecured water connection above (on the same stud) an electrical socket ; so when the water connection burst it flooded an electrical junction ... then guess what ?

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ID
#1402373 Review #1402373 is a subjective opinion of poster.
Location
Hendersonville, Tennessee
Service
Drees Homes Customer Care
Cons
  • Customer service and running away from their commitments
  • Failure to back its buyer and do the right thing
1.9
Details
Signed the contract, had questions prior to our design center appt. Received answers. Went to Design Center, prices were nowhere close to what we were given. BAIT AND SWITCH. We asked how much to have wood stairs from 1st to 2nd floor, we were told "ballpark $1500"...
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5 comments
Anonymous
#1820197

There may have been upgrades that needed prepayment and are non refundable.

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ID
#1278694 Review #1278694 is a subjective opinion of poster.
Service
Drees Homes Customer Care
Reason of review
Poor customer service
Loss
$35000
I looked at several builders in the North Dallas area and did my own research.I looked at soil reports, city plans, communities and reviews but most importantly I asked a lot of questions. I did not get distracted by the nice furniture and staging of the model homes. I...
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ID
#1189322 Review #1189322 is a subjective opinion of poster.
Service
Drees Homes Customer Care
Reason of review
Good customer service

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